ECS Privacy Policy


This privacy policy will explain how our organisation uses the personal data we collect from you when you use our website.

Topics:

What data do we collect?

We collect the following data:
Personal identification information (Name, email address, phone number, etc.)

Contact and enquiry forms

When you contact us using forms on this website, we collect the information you choose to provide, such as your name, email address, and any message content. This information is collected only for the purpose of responding to your enquiries, providing you with requested services, or communicating with you in relation to your request.

For security and spam-prevention purposes, limited technical information such as IP address may be temporarily recorded at the time of submission. We do not use form submissions for automated marketing, and we do not sell or share this data with third parties for commercial purposes.

How do we collect your data?

You directly provide Empirical Communication Solutions with most of the data we collect.

We collect data and process data when you:

  • Register online or place an order for any of our products or services.
  • Voluntarily complete a customer survey or provide feedback on any of our message boards, blogs or via email.
  • Use or view our website via your browser’s cookies.
  • Our Company may also receive your data indirectly from the following sources:

How will we use your data?

We collect your data so that we can:

  • Process your order, manage your account.
  • Email you with special offers on other products and services we think you might like.
  • Contact you via WhatApp or by telephone. We could also contact you from other social media or messaging providers

Marketing

  • We will not contact you unless you have sent us an enquiry, requested us to contact you, and/our subscribed to/purchased one of our courses or other products. Neither will e send you unsolicited marketing material.
  • We will not knowingly share your data with any other parties expressly for marketing purposes, although we are unable to control what others may do with information they receive from us

What are your data protection rights?

We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

  • The right to access – You have the right to request that we provide you with any copies of your personal data may have.
  • The right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete or modify information you believe is incomplete or incorrect.
  • The right to erasure – You have the right to request that we erase your personal data.
  • The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.
  • The right to object to processing – You have the right to object to our processing of your personal data.
  • The right to data portability – You have the right to request that we transfer the data that we have collected either to another organisation, or directly to you.

If you make a request, we will respond to you within 30 days.

If you would like to exercise any of these rights, please contact us at our email:

info@empcomms.com

or call us on: +995 593 320 288

What are cookies?

Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information. When you visit our websites, we may collect information from you automatically through cookies or similar technology.

For further information, visit: https://allaboutcookies.org

What types of cookies do we use?

There are a number of different types of cookies, however, our website uses:

  • Functionality – We use these cookies so that we recognise you on our website and remember your previously selected preferences. These could include what language you prefer and which location you are in. A mix of first-party and third-party cookies are used.
  • Analytical Cookies: We use Google Analytics to collect information about how you use our website. This includes details like the pages you visit and how long you spend on the site. This data is collected in an aggregate, anonymous way to help us improve our website performance. You can learn more about how Google handles this data at https://www.google.com/policies/privacy/partners/.
  • Social Media Advertising: We occasionally use Meta (Facebook and Instagram) to display advertisements. These advertisements are managed entirely on the Meta platforms; no personal information from your visit to this website is shared directly with Meta. If you interact with our ads on social media, Meta may use its own cookies to measure the ad’s effectiveness. You can read Meta’s full privacy policy at https://www.facebook.com/privacy/policy/ and manage your advertisement preferences within your Facebook or Instagram account settings.
  • Payment Processing: If you pay online, you may use PayPal to process payments. When you check out, PayPal may use cookies and other technologies to secure your transaction, prevent fraud, and remember your login status. PayPal acts as an independent controller of your data; they do not share your full financial details with us. You can review their practices in the PayPal Privacy Statement at https://www.paypal.com/privacy/policy/
    and manage your settings within your PayPal account.
  • Payment Processing (Wise): We use Wise to facilitate payments and transfers. To complete a transaction and ensure security, Wise may use cookies and similar technologies to verify your identity and prevent fraud. Wise acts as an independent controller of your data; they do not share your full bank account details or sensitive financial credentials with us. You can find detailed information on how they protect your data in the Wise Privacy Policy at https://wise.com/privacy-policy and manage your privacy settings within your Wise account.

This means that when you visit another website, you may be shown advertising based on your browsing patterns on our website.

How to manage cookies

You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.
Privacy policies of other websites The Empirical Communication Solutions website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.

to opt out of being tracked by Google Analytics across all websites, you can visit the Google Analytics Opt-out page at https://tools.google.com/dlpage/gaoptout.

Changes to our privacy policy

Our Company keeps its privacy policy under regular review and places any updates on this web page.
This privacy policy was last updated on the 25th of September 2024.

How to contact us

If you have any questions about Our Company’s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.

Email us at:

info@empcomms.com

or call us on : +995 593 320 288

How to contact the appropriate authority

Should you wish to report a complaint or if you feel that Empirical Communication Solutions has not addressed your concerns in a satisfactory manner, you may contact the Personal Data Protection Service of Georgia.

Email: office@pdps.ge
Telephone: +995 32 242 1000

Personal Data Protection Service
7 Vachnadze Street.
0105 Tbilisi
Georgia

Personal Data Protection Service
48 Baku Street
6010 Batumi
Georgia

Empirical Communication Solutions is duly registered as a business in the Republic of Georgia: Certificate No. 005 – 006797 • Personal No. 304725572 •rs.ge ID 33345062